Technology Built Around Your Municipality

Every municipality has different priorities, staffing levels, budgets, and operational requirements. That’s why STS doesn’t believe in one-size-fits-all IT.
We design customized technology solutions that align with your organization’s goals – whether you need additional support for your existing IT staff, a fully managed technology partner, stronger cybersecurity, CJIS-ready expertise, or a long-term technology strategy.

Technology Solutions Custom Built for Texas Municipalities

Technology should support public service – not create additional work. Our goal isn’t simply to resolve today’s support requests. We help municipalities build a reliable, secure technology environment through proactive maintenance, lifecycle planning, budgeting guidance, cybersecurity best practices, and strategic technology roadmaps that support future growth.

Local Support

Every support request is handled by our US-based team – not an outsourced or overseas call center. Our technicians provide responsive remote support, onsite service, and emergency assistance to keep your organization operating without interruption.

Government Experience

STS supports municipalities throughout Texas and understands the operational, budgetary, and security challenges local governments face. Our CJIS-certified technicians are equipped to support public safety environments while helping cities maintain reliable, secure technology across every department.

Custom Solutions for Every Municipality

No two municipalities operate the same way, so their technology shouldn’t either. We take the time to understand your organization, existing infrastructure, staffing, budget, and long-term goals before recommending solutions. Whether your city needs fully managed IT, co-managed support, fractional onsite staffing, cybersecurity, cloud services, VoIP, or strategic technology planning, we design a custom solution that fits your municipality – not the other way around.

Complete Technology Partnership

Managing multiple technology vendors can create unnecessary complexity and slow response times. STS serves as a single, accountable technology partner by delivering comprehensive IT support, cybersecurity, cloud solutions, Microsoft 365 management, backup and disaster recovery, network management, strategic consulting, and more – all backed by one experienced team.

Schedule A Call

Schedule a FREE discovery call to discuss your project, problem or need with one of our senior IT advisors.

What Changes When Municipal IT Is Managed Proactively

Effective municipal IT support connects daily responsiveness with long-term planning. We learn the environment, coordinate the moving parts, and prioritize improvements according to operational needs and risk. That gives municipal leaders clearer accountability while helping employees work with fewer technology interruptions.

Responsive Local Support

Our in-house help desk provides a consistent point of contact, with remote and onsite assistance available according to the situation. Staff spend less time chasing vendors or repeating the same issue.

Stronger Operational Continuity

Proactive monitoring, maintenance, patching, and backup planning help reduce preventable disruptions. When an incident occurs, documented systems and recovery preparation support a more organized response.

Layered Security

Endpoint protection, security monitoring, employee training, and access management address risk across the municipal environment. Recommendations are tailored to actual operations rather than built around unnecessary tools.

Practical Technology Planning

Strategic guidance turns aging equipment, projects, licensing, and future priorities into a manageable roadmap. Leaders gain better visibility for budgeting and can make decisions with clearer technical context.

Our Services

Complete IT solutions designed to protect, support, and grow your business.

Business Wi-fi Services
Structured Technology Solutions provides business Wi-Fi services that improve wireless coverage, performance, and security across your workplace. We assess your environment, design the network, deploy the required equipment, and support it after installation. Texas businesses, schools, and municipalities get practical guidance backed by remote and onsite service.
Cloud Productivity Support
Structured Technology Solutions supports the cloud productivity tools your team uses to communicate, collaborate, and complete daily work. We help administer Microsoft 365 and Google Workspace, resolve user issues, and strengthen account security. Your organization gets practical guidance from a Texas-based IT team that knows your environment.
Cybersecurity Services
Structured Technology provides cybersecurity services for Texas organizations that need practical, layered protection. We monitor for threats, help secure endpoints, train employees, and guide security planning around your actual environment. Our team combines proactive oversight with clear communication, so leaders can understand risks and make informed decisions.

Municipal Government IT FAQs

Can You Support Both Municipal Offices and Municipal Courts?

Yes, we support technology environments used by Texas municipalities and municipal courts. Service can cover users, devices, networks, cloud platforms, security, backups, and vendor coordination. We tailor the plan to each department’s operational needs and existing environment.

Can You Work with a Municipality’s Internal IT Staff?

Yes, we can supplement an internal IT team with help desk capacity, specialist engineering, projects, strategic guidance, or scheduled onsite support. Responsibilities are defined clearly so employees know whom to contact. This model can help fill skill or capacity gaps without duplicating internal work.

Do You Provide Onsite Support for Texas Municipalities?

Yes, our hybrid service model combines remote assistance, proactive monitoring, and onsite support. The appropriate approach depends on the issue, location, and engagement. Municipal services are available across Texas, with local coverage centered in the Dallas-Fort Worth Metroplex.

Can You Help with CJIS-related Technology Concerns?

We have experience supporting CJIS-related environments and can help municipalities evaluate relevant technology controls, access practices, and system management. Our role is to support technical readiness and identify practical improvements. Compliance determinations remain specific to each municipality and its obligations.

What Does Onboarding a Municipality Involve?

Onboarding begins with listening to department needs and assessing the current technology environment. We review hardware, software, users, vendors, protections, and documentation before developing a customized plan. Priorities are organized to address immediate concerns while establishing a foundation for ongoing management.

How Do You Make Municipal IT Costs More Predictable?

Managed IT services are generally structured around a predictable monthly fee tailored to the environment. Projects, staffing, hardware, and software may be priced separately, with costs and next steps outlined before work begins. This approach gives leaders clearer visibility than recurring surprise invoices.

What Our Clients Say

★★★★★

Knowledgeable and helpful techs respond quickly to calls and emails. Worked with them for years.

I highly recommend Structured Technology Solution, especially Cameron. He is very knowledgeable, hardworking, and kind, and we are very thankful for him.

Cameron has been so helpful to our entire staff! We love him so much here at DCA!!!!!

Cameron Wallace has supported Denton Calvary. He has gone above and beyond!

Cameron Wallace has done a great job for Denton Calvary Academy!

STS has provided DCA with outstanding support! Cameron has been steadfast at getting us up and running for school!

Cameron had been very helpful and competent!

Cameron has been an excellent provider of service to meet our technology needs. Thank you!

Cameron has been an absolute blessing to our school. He not only knows what he is doing but completes the work efficiently and with excellence. He has already suggested areas of improvement while tackling other tasks. I could not be more pleased with the Tech support Cameron has provided.

Cameron is GOAT… Period! A go get it done guy

Art is so knowledgeable and he keeps our office up and running

Aaron and the team at Structured Technology Solutions are phenomenal. They are an excellent option for all your backup, cybersecurity, and IT Services.

Great support and solutions!!

Outstanding Support from Structured team

Very happy with their IT Services. Aaron and his team are always working around the clock whenever I have an emergency.

I have been working with Structured Technology Solutions for over a year now, and I have had the best experience. They are extremely professional, empathetic to our needs, and immensely helpful. They provide best-in-class Managed Services, Backup, Disaster Recovery, and Continuity Solutions, as well as other IT Services such as penetration testing, email security, and hardware support. They make it very easy to work with them and genuinely believe in being truly productive and helpful members of society.

Great MSP to work with and they've consistently been responsive, knowledgeable. They don’t overpromise—just solid, reliable support that keeps businesses running smoothly. Highly recommend if you want a partner you can trust.

As an IT manager at an accounting firm myself - I understand the issues with handling big picture problems, little nagging problems and overall architecture/maintenance of a network. At a certain point this becomes something that a single person has no hope of keeping up with (outside of never sleeping). Just managing expectations and prioritizing concurrent efforts seems like 50% of the work. We have 32 team members spread across several states, who now have someone to reach out to for assistance at any given time. Regardless of issue or position on the food chain. We have hardware to support those people, and no longer worry about keeping that hardware safe, secure and up to date. Partnering with STS is like adding a team of IT experts to your staff - because it is.

Great team to work with. They helped with some of our immediate needs as our organization grew.

Back in 2021 my company servers were hacked with malware. We could not access any programs, data, or anything on our computers. I made several calls to several IT companies early that morning and left several voicemails. Aaron with Structured Technology Solutions was the only one to call me back and did so before 7:30AM. He immediately came over to my office brought his laptop over and immediately assessed this situation and got onto the dark web to find out who installed malware and how to communicate with them. He spent 8 hours that day communicating back and forth with the hackers and after a prolonged negotiation the hackers shut off all communications. Now at the time, I was using a family member for my IT security needs. I could not even get my family member over to help with this issue. That day I decided to hire Aaron and STS and have had them as my IT service, security, and consultants ever since. The level of detail, commitment, communication, and service I get with STS is beyond reproach. I am a small family run business and am treated with first class service. I am so thankful for STS and all the support they have provided me and my business over the past several years; they help me sleep better at night and work more efficiently during the day knowing they are always on the job. All of their employees are first rate and are always there when/if we have an issue. Do not look any further for IT services than Structured Technology Solutions, you will not find anyone better.

Art Kline of Structured Technology Solutions is amazing. He has helped us so much. Anything from I don't know how, to helping with cyber security. If you want a company that cares about your security and your business Structured Technology is it

PROS: Working at MiTech Services has been incredibly rewarding for me. The innovative and collaborative environment fosters creativity and teamwork, which I thrive in. I appreciate the emphasis on career development, with numerous training and advancement opportunities available. The competitive compensation and comprehensive benefits are a significant plus, and I love the strong work-life balance facilitated by flexible hours and remote work options. The company's dedication to diversity and inclusion makes it a welcoming workplace. Access to the latest technologies keeps me at the industry's forefront, and the global opportunities and community engagement programs have enriched my personal and professional growth. The culture of recognition and rewards further enhances my job satisfaction and loyalty. CONS: Working at MiTech Services, a small company, has its challenges. The fast-paced, high-pressure environment can sometimes lead to stress and burnout, especially during peak project times. With limited resources, employees often need to wear multiple hats, which can be overwhelming and impact work-life balance despite the flexible hours. The rapid pace of technological advancement means constant learning and adaptation, which can be demanding. Additionally, as a small organization, there can be limited opportunities for career advancement and professional development. Lastly, the close-knit nature of a small team can sometimes lead to conflicts and a lack of diverse perspectives. ADVICE: Management at MiTech Services should consider hiring for higher-end positions to support the company’s rapid growth and alleviate the strain on current employees. Bringing in experienced professionals can help distribute workloads more evenly, provide strategic direction, and enhance the overall expertise within the team. This approach would also create clear pathways for career advancement, motivate current staff, and nurture a more balanced and sustainable work environment. Also, investing in senior talent can drive innovation, improve decision-making processes, and support the company's long-term goals.

Brought my computer in with startup problems, and they were able to resolve it quick and smooth. Highly recommend these guys for your computer troubles. Great service!

Great company! Highly dependable and very knowledgeable.

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Quality service, professionalism, and great products. It is rare to find all of these in one place today. You will find it here. I highly recommend using MiTech and Jose Diaz de Leon.

Great company...great service!

Get IT Support Built for Texas Municipal Government

Talk with Structured Technology about your municipality’s systems, security concerns, support needs, and upcoming priorities. We will learn how your departments operate and outline a practical next step for more reliable municipal IT.

Schedule A Call